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Text Messaging Terms & Conditions

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Laurens Electric Cooperative Interactive Text Messaging Program

Effective Date: September 9, 2026

Program Name

Laurens Electric Cooperative Interactive Text Messaging Program

Program Description

By enrolling in the Laurens Electric Cooperative (“LEC,” “we,” “us,” or “our”) Interactive Text Messaging Program (the “Program”), you agree to these Text Messaging Terms & Conditions (“Terms”). The Program provides members with important account-related and utility-related communications, including but not limited to:

  • Billing reminders
  • Payment confirmations
  • Account notifications and alerts
  • Service updates
  • Outage notifications
  • Member service communications
  • Other utility-related information

Messages are sent from 864-682-3141 (member account notifications) and 800-942-3141 (outage notifications).

How to Enroll (Opt-In)

Message Frequency

Message frequency varies based on the alerts and notifications you set up in your account preferences. You may receive multiple messages per month depending on your selected notification settings, account activity, and outage events in your area.

Message and data rates may apply. Check with your mobile carrier for details on your messaging plan.

How to Opt Out

  • Member Account Notifications: You may opt out at any time by texting STOP to 864-682-3141, through the Laurens Electric Member Portal at billing.laurenselectric.com, or by contacting Member Services at 864-682-3141.
  • Outage Notifications: You may opt out at any time by texting STOP to 800-942-3141.

If you opt out of one notification type, you may still receive messages from the other number unless you opt out of each separately.

Help & Support

For help with the Program, text HELP to 864-682-3141 or 800-942-3141, contact our main office at 864-682-3141, or email customercare@laurenselectric.com.

Carrier Disclaimer

LEC is not responsible for any delays or failures in the delivery of text messages. Delivery of text messages is not guaranteed, and messages may be delayed, interrupted, or blocked by your mobile carrier. LEC’s liability for any failure or delay in message delivery is limited to the fullest extent permitted by law. Your mobile carrier’s messaging rates and terms may apply.

Privacy

Your use of the Program is subject to the LEC Privacy Policy, available at https://laurenselectric.com/about/privacy-policy/. The Privacy Policy describes how we collect, use, and protect your information, including your mobile phone number.

Changes to These Terms

LEC reserves the right to modify these Terms at any time. We will post updated Terms on our website. Continued participation in the Program after changes are posted constitutes acceptance of the revised Terms.

Consent

By enrolling in the Program, you consent to receive text messages from LEC at the mobile number you provide and acknowledge that you have read, understood, and agree to these Terms.

Contact Us

Laurens Electric Cooperative, Inc. P.O. Box 700, Laurens, SC 29360

Phone: 864-682-3141

Email: customercare@laurenselectric.com

Website: https://laurenselectric.com