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Laurens Electric Cooperative, Inc.

5 days ago

UPDATE: 1:22 pm - repairs are complete and power has been restored. - - - Crews have temporarily disconnected power to 1,100 members in Greenville County while they repair a power pole cross arm. They are actively working on this now, and the preemptive fix will prevent a possible longer power outage in future. ... See MoreSee Less

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Our Safe Systematic Approach to Restoring Your Power

Laurens Electric uses a sophisticated mapping system to locate weak spots in its system hits. By monitoring the weather forecast, we can identify areas most likely to be affected by severe weather conditions. This data allows us to calculate the demand on our lines, and when necessary, reserve additional crews from other regional cooperatives in preparation to repair widespread damage.

How we prevent and restore power outages

Step 1

Local Substations

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Step 2

Distribution Lines

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Step 3

Tap Lines

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Step 4

Individual Homes

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Laurens Location

2254 Hwy 14, PO Box 700
Laurens, SC 29360

Mauldin Location

Drive-through Only

1201 East Butler Road
Greenville, SC 29607

Joanna Location

Drive-through Only

406 North Main Street
Joanna, SC 29351

Laurens Electric earns this award based on data modeled by the ACSI® in 2024. Award criteria are determined by the ACSI based on customers rating their satisfaction with Laurens Electric in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

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Step 1

Local Substations

Step 2

Distribution Lines

Storm damage can often affect distribution lines, which deliver electricity from the substations to groups of commercial or residential customers. Once power is restored to these main power lines, all customers served by the supply line should have power. If your neighbor has power and you do not, a different main power line may serve you or you may have damage to your tap line or individual circuit.

Step 3

Tap Lines

Tap lines, or single-phase lines, are widespread and carry electricity from distribution lines to individual homes. One tap line may serve as many as 30 homes or fewer in more rural areas. These lines carry power to utility poles or underground transformers. A homeowner who is still without power after this step may have a problem on their property.

Step 4

Individual Homes

Individual repairs begin once all other lines are repaired. This is the most laborious step in the process to restore power. Lauren’s Electric can repair equipment, poles and the service line to your home. The co-op cannot, however, repair the electrical attachment on the side of a building. This is the responsibility of the property owner. A licensed electrician can assist you with your repair.